The Miners State Bank will never ask you for your password or account information in an email.
Be sure to update your passwords regularly and always use complex passwords that are hard to guess.
Mobile Banking has multiple layers of authentication to help prevent the wrong people from getting your info.
Security. If you believe that your login information (user ID and PIN number) has become known to any unauthorized person, notify the Miners State Bank immediately by calling 1-877-906-5131, so your login information can be deactivated. Do not report possible security problems by e-mail. Never include your login information or account information in any e-mail.
Changes In Security Procedures. If Customer believes that any password or voice retrieval code has become known to any unauthorized person, the Customer shall notify Bank immediately. Bank will use reasonable efforts to terminate any passwords as soon as reasonable possible.
Security Procedures. Transaction Requests or Cancellations will be verified as being issued by Customer using one of the following security procedures.
Customer agrees to maintain the confidentiality of any passwords, usernames or user-specific codes issued in connection with this Agreement in order to prevent unauthorized access to accounts. In the event Customer discloses any of this information to another person that person will be deemed to be an Authorized Person under this Agreement and any transactions made will be deemed to be authorized transactions under the Electronic Funds Transfer Act. Customers using MSBOnline, shall also maintain, update and upgrade their Internet browser software on a regular basis as such updates and upgrades may become available from time to time. Bank will maintain reasonable security and control over any identification code, username, voice retrieval code or password assigned by Bank to Customer.